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Cancellation Policy

After the last eighteen months, our business has been seriously impacted and we are so grateful to our wonderful, loyal clients for supporting us and helping us come back stronger than ever. We understand that life can be hectic and you may need to cancel or reschedule. However, we have been experiencing a higher than usual late cancellation and no shows. So we kindly ask you to take note of our cancellation policy, a cancellation within 48 hours of your appointment may result in a 30% charge of the treatment price, a NO SHOW will result in a 100% charge of the treatment price and you may be asked to pay a non-refundable booking fee to secure your next appointment.

We hope you understand that this has been a difficult but necessary decision and thank you for your continued support.

BB Team xx
October 2021